1. Formulating Supply Chain strategy, taking a complete view of the “cradle to grave” supply chain all the way through distributors and to end customers
2. Understand and promote the linkage between business and supply chain activities, through active participates in business strategy and sales operations planning discussions, and by helping develop new ideas/models for deployment
3. Work with sales/marketing organization to drive the consensus forecast together.
4. Oversees and manages the Customer Service Department, including all aspects of order entry, order processing, credits, returns, cross-selling and technical customer support for DCOS system
5. Inventory Management
ü Inventory planning and control activities to coordinate actions with other functions and organizations, and to speed response to customer requirements, while meeting working capital turn targets
ü Reviewing and highlighting slow moving inventory to local and regional management for proactive solution and minimizing E&O exposure
ü Warehousing and logistics activities to meet and exceed customer expectations while continuously improving productivity of inventories, people and freight operations
ü Vendor Managed Inventory programs with suppliers and with customers, as suitable
ü Accurate and timely reporting of inventories consistent with Sarbanes-Oxley requirements
6. Oversees the transportation and distribution systems and procedures to ensure the efficient and economical deliver of the organization’s products
7. Ensure full implementation on company policies for complying regulatory requirements for warehousing and ordering
8. Team management
ü Establishes individual performance objectives and reviews performance against goals
ü To provide counseling. To plan, approve, and implement programs for the timely development and progression of the individuals. To plan and grants salary increases as appropriate
ü Handles discipline and documentation steps in problem employee situations
ü Ensures that all department employees maintain acceptable levels of job competency and that they receive ongoing training with regard to product knowledge, order entry, telephone selling skills and procedures |